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Terms and conditions


Hotel Sunway Playa Golf & SPA



DIRECTA, ESCAPADA, DIRECTA D, PROMOESC

From 2020/02/27 to 2020/04/08

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.


From 2020/04/09 to 2020/2020/04/12

The customer will have to pay 30% of the total price after making the reservation.
If you cancel or modify up to 2 days before the Arrival date will be charged 30% for cancellation fees.
If you cancel or modify during the 2 days before the arrival date customer will have to pay the total price.
If the customer does not show up You will have to pay the total price.


From 2020/04/13 to 2020/04/30

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.



DIRECTA, ESCAPADA, DIRECTA D, PROMOESC

From 01/01/2020 to 22/02/2020

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.


From 23/02/2020 to 26/02/2020

Non-refundable rate, cannot be cancelled or modified. Once the reservation is confirmed, the hotel may charge the amount corresponding to the total of the reservation at any time.


From 2020/05/01 to 2020/10/12

The customer will have to pay 30% of the total price after making the reservation.
If you cancel or modify up to 2 days before the Arrival date will be charged 30% for cancellation fees.
If you cancel or modify during the 2 days before the arrival date the customer will have to pay the total price.
If the customer does not show up You will have to pay the total price.


From 2020/10/13 to 2020/12/31

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.



Sunway Amapola Apartments



DIRECTA, ESCAPADA, DIRECTA D, PROMOESC

From 2020/02/27 to 2020/04/08

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.


From 2020/04/09 to 2020/2020/04/12

The customer will have to pay 30% of the total price after making the reservation.
If you cancel or modify up to 2 days before the Arrival date will be charged 30% for cancellation fees.
If you cancel or modify during the 2 days before the arrival date customer will have to pay the total price.
If the customer does not show up You will have to pay the total price.


From 2020/04/13 to 2020/04/30

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.



DIRECTA, ESCAPADA, DIRECTA D, PROMOESC

From 23/02/2020 to 26/02/2020

Non-refundable rate, cannot be cancelled or modified. Once the reservation is confirmed, the hotel may charge the amount corresponding to the total of the reservation at any time.


From 2020/05/01 to 2020/10/12

The customer will have to pay 30% of the total price after making the reservation.
If you cancel or modify up to 2 days before the Arrival date will be charged 30% for cancellation fees.
If you cancel or modify during the 2 days before the arrival date the customer will have to pay the total price.
If the customer does not show up You will have to pay the total price.


From 2020/10/13 to 2020/12/31

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.



Sunway Apollo Apartments



DIRECTA, ESCAPADA, DIRECTA D, PROMOESC

From 2020/02/27 to 2020/04/08

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.


From 2020/04/09 to 2020/2020/04/12

The customer will have to pay 30% of the total price after making the reservation.
If you cancel or modify up to 2 days before the Arrival date will be charged 30% for cancellation fees.
If you cancel or modify during the 2 days before the arrival date customer will have to pay the total price.
If the customer does not show up You will have to pay the total price.


From 2020/04/13 to 2020/04/30

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.



DIRECTA, ESCAPADA, DIRECTA D, PROMOESC

From 23/02/2020 to 26/02/2020

Non-refundable rate, cannot be cancelled or modified. Once the reservation is confirmed, the hotel may charge the amount corresponding to the total of the reservation at any time.


From 2020/05/01 to 2020/10/12

The customer will have to pay 30% of the total price after making the reservation.
If you cancel or modify up to 2 days before the Arrival date will be charged 30% for cancellation fees.
If you cancel or modify during the 2 days before the arrival date the customer will have to pay the total price.
If the customer does not show up You will have to pay the total price.


From 2020/10/13 to 2020/12/31

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.



Sunway Arizona Apartments



DIRECTA, ESCAPADA, DIRECTA D, PROMOESC

From 2020/02/27 to 2020/04/08

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.


From 2020/04/09 to 2020/2020/04/12

The customer will have to pay 30% of the total price after making the reservation.
If you cancel or modify up to 2 days before the Arrival date will be charged 30% for cancellation fees.
If you cancel or modify during the 2 days before the arrival date customer will have to pay the total price.
If the customer does not show up You will have to pay the total price.


From 2020/04/13 to 2020/04/30

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.



DIRECTA, ESCAPADA, DIRECTA D, PROMOESC

From 23/02/2020 to 26/02/2020

Non-refundable rate, cannot be cancelled or modified. Once the reservation is confirmed, the hotel may charge the amount corresponding to the total of the reservation at any time.


From 2020/05/01 to 2020/10/12

The customer will have to pay 30% of the total price after making the reservation.
If you cancel or modify up to 2 days before the Arrival date will be charged 30% for cancellation fees.
If you cancel or modify during the 2 days before the arrival date the customer will have to pay the total price.
If the customer does not show up You will have to pay the total price.


From 2020/10/13 to 2020/12/31

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.



Sunway Atlanta Apartments



DIRECTA, ESCAPADA, DIRECTA D, PROMOESC

From 2020/02/27 to 2020/04/08

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.


From 2020/04/09 to 2020/2020/04/12

The customer will have to pay 30% of the total price after making the reservation.
If you cancel or modify up to 2 days before the Arrival date will be charged 30% for cancellation fees.
If you cancel or modify during the 2 days before the arrival date customer will have to pay the total price.
If the customer does not show up You will have to pay the total price.


From 2020/04/13 to 2020/04/30

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.



DIRECTA, ESCAPADA, DIRECTA D, PROMOESC

From 23/02/2020 to 26/02/2020

Non-refundable rate, cannot be cancelled or modified. Once the reservation is confirmed, the hotel may charge the amount corresponding to the total of the reservation at any time.


From 2020/05/01 to 2020/10/12

The customer will have to pay 30% of the total price after making the reservation.
If you cancel or modify up to 2 days before the Arrival date will be charged 30% for cancellation fees.
If you cancel or modify during the 2 days before the arrival date the customer will have to pay the total price.
If the customer does not show up You will have to pay the total price.


From 2020/10/13 to 2020/12/31

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.



Sunway La Veleta House



DIRECTA, ESCAPADA, DIRECTA D, PROMOESC

From 2020/02/27 to 2020/04/08

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.


From 2020/04/09 to 2020/2020/04/12

The customer will have to pay 30% of the total price after making the reservation.
If you cancel or modify up to 2 days before the Arrival date will be charged 30% for cancellation fees.
If you cancel or modify during the 2 days before the arrival date customer will have to pay the total price.
If the customer does not show up You will have to pay the total price.


From 2020/04/13 to 2020/04/30

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.



DIRECTA, ESCAPADA, DIRECTA D, PROMOESC

From 23/02/2020 to 26/02/2020

Non-refundable rate, cannot be cancelled or modified. Once the reservation is confirmed, the hotel may charge the amount corresponding to the total of the reservation at any time.


From 2020/05/01 to 2020/10/12

The customer will have to pay 30% of the total price after making the reservation.
If you cancel or modify up to 2 days before the Arrival date will be charged 30% for cancellation fees.
If you cancel or modify during the 2 days before the arrival date the customer will have to pay the total price.
If the customer does not show up You will have to pay the total price.


From 2020/10/13 to 2020/12/31

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.



Sunway San Jorge Apartments



DIRECTA, ESCAPADA, DIRECTA D, PROMOESC

From 2020/02/27 to 2020/04/08

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.


From 2020/04/09 to 2020/2020/04/12

The customer will have to pay 30% of the total price after making the reservation.
If you cancel or modify up to 2 days before the Arrival date will be charged 30% for cancellation fees.
If you cancel or modify during the 2 days before the arrival date customer will have to pay the total price.
If the customer does not show up You will have to pay the total price.


From 2020/04/13 to 2020/04/30

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.



DIRECTA, ESCAPADA, DIRECTA D, PROMOESC

From 23/02/2020 to 26/02/2020

Non-refundable rate, cannot be cancelled or modified. Once the reservation is confirmed, the hotel may charge the amount corresponding to the total of the reservation at any time.


From 2020/05/01 to 2020/10/12

The customer will have to pay 30% of the total price after making the reservation.
If you cancel or modify up to 2 days before the Arrival date will be charged 30% for cancellation fees.
If you cancel or modify during the 2 days before the arrival date the customer will have to pay the total price.
If the customer does not show up You will have to pay the total price.


From 2020/10/13 to 2020/12/31

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.



Sunway Talaia Apartments



DIRECTA, ESCAPADA, DIRECTA D, PROMOESC

From 2020/02/27 to 2020/04/08

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.


From 2020/04/09 to 2020/2020/04/12

The customer will have to pay 30% of the total price after making the reservation.
If you cancel or modify up to 2 days before the Arrival date will be charged 30% for cancellation fees.
If you cancel or modify during the 2 days before the arrival date customer will have to pay the total price.
If the customer does not show up You will have to pay the total price.


From 2020/04/13 to 2020/04/30

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.



DIRECTA, ESCAPADA, DIRECTA D, PROMOESC

From 23/02/2020 to 26/02/2020

Non-refundable rate, cannot be cancelled or modified. Once the reservation is confirmed, the hotel may charge the amount corresponding to the total of the reservation at any time.


From 2020/05/01 to 2020/10/12

The customer will have to pay 30% of the total price after making the reservation.
If you cancel or modify up to 2 days before the Arrival date will be charged 30% for cancellation fees.
If you cancel or modify during the 2 days before the arrival date the customer will have to pay the total price.
If the customer does not show up You will have to pay the total price.


From 2020/10/13 to 2020/12/31

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.



Sunway Tara Apartments



DIRECTA, ESCAPADA, DIRECTA D, PROMOESC

From 2020/02/27 to 2020/04/08

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.


From 2020/04/09 to 2020/2020/04/12

The customer will have to pay 30% of the total price after making the reservation.
If you cancel or modify up to 2 days before the Arrival date will be charged 30% for cancellation fees.
If you cancel or modify during the 2 days before the arrival date customer will have to pay the total price.
If the customer does not show up You will have to pay the total price.


From 2020/04/13 to 2020/04/30

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.



DIRECTA, ESCAPADA, DIRECTA D, PROMOESC

From 23/02/2020 to 26/02/2020

Non-refundable rate, cannot be cancelled or modified. Once the reservation is confirmed, the hotel may charge the amount corresponding to the total of the reservation at any time.


From 2020/05/01 to 2020/10/12

The customer will have to pay 30% of the total price after making the reservation.
If you cancel or modify up to 2 days before the Arrival date will be charged 30% for cancellation fees.
If you cancel or modify during the 2 days before the arrival date the customer will have to pay the total price.
If the customer does not show up You will have to pay the total price.


From 2020/10/13 to 2020/12/31

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date you will be will charge 30% for cancellation fees.
If canceled or modified during 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.



Hotel Club Sunway Punta Prima



DIRECTA

From  20/03/2020 to 08/04/2020

The customer will have to pay 30% of the total price after make the reservation.
The client can cancel the reservation free of charge up to 2 days before the arrival date.
The client will have to pay 30% of the total price if he cancels during the 2 days before the arrival date.
If the client does not show up he will have to pay the full price.


From 09/04/2020 to 12/04/2020

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date, you will be charged 30% for cancellation fees.
If canceled or modified during the 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.


From 13/04/20 to 30/04/20

The customer will have to pay 30% of the total price after make the reservation.
The client can cancel the reservation free of charge up to 2 days before the arrival date.
The client will have to pay 30% of the total price if he cancels during the 2 days before the arrival date.
If the client does not show up he will have to pay the full price.


From 01/05/2020 to 12/10/2020

The customer will have to pay 30% of the total price after make the reservation.
If canceled or modified up to 2 days before the arrival date, you will be charged 30% for cancellation fees.
If canceled or modified during the 2 days before the arrival date the client will have to pay the total price.
If the Customer does not show up will have to pay the full price.


From 13/10/2020 to 01/11/2020

The customer will have to pay 30% of the total price after make the reservation.
The client can cancel the reservation free of charge up to 2 days before the arrival date.
The client will have to pay 30% of the total price if he cancels during the 2 days before the arrival date.
If the client does not show up he will have to pay the full price.